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Back to: Problem Solving Course

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Problem Solving Course
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The accountant’s role
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    • Welcome
      • Welcome Problem Solving
    • Understanding the problem
      • The accountant’s role
      • Required problem-solving skills
      • Defining and assessing the problem
      • Knowledge Assessment
    • Getting to the root module
      • Defining the need for root-cause analysis
      • Identifying the root cause of the problem
      • Applying the five why’s
      • Knowledge Assessment
    • Using data analysis
      • The role of data analysis
      • Gathering different types of data
      • Understanding data analytics
      • Knowledge Assessment
    • Making choices
      • Encouraging creative thinking
      • Applying creative tools
      • Knowledge Assessment
    • Deciding on a solution
      • Selecting a solution
      • Assessing risk
      • Managing change
      • Knowledge Assessment
    • Conclusion
      • Conclusion
    • Course Completion Agreement
      • Course Completion Checklist
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  • Please note: You can review this course as many times as needed but in order to receive a certificate, all modules must be marked COMPLETED by clicking on the blue button gain. Your progress bar will increase.

  • You are free to Navigate to any section in any order, however we suggest for better learning Complete the Sections in order.

  • Knowledge Assessment: Once you start the quiz you can go back to change your answer(s) until the quiz is completed. You have the option to retake the quiz, we suggest up to 5 times then go back to review the videos. We suggest you complete the entire course + quizzes as laid out in the course navigation section for better learning

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