Need Help.

If you are having trouble getting started, you should find all the answers you need below.
courseposter

1. Select the course

There are several ways to access the course catalogue,


2. How to login?

Existing Student

Click on My Account at the top of the menu bar. This will take you to your existing login page. Enter your email and password, and you will be taken directly to your student dashboard, where your name will appear alongside all of your account information and course(s) registrations.

From your dashboard you can add more courses to study, simply Enroll and get started.

New Student

Not yet registered for a course? OK, no problem. First, you need to select a course you would like to study. You can select the course from the course catalogue . Click on the course image to go to the course page to enroll. This course page will have all the course information and at the bottom will have an Enroll button. Enter your information and do not forget to enter a strong password. Once submitted, you are now on your student dashboard and can start the course, just by clicking start now.


studentdash

3. Student Dashboard

The student dashboard helps learners track progress towards different milestones and goals like course completion, lesson completion, badge awards, certificates, course lists, grades, and notifications. You will be able to see everything you do on your private dashboard. To access the dashboard, click on My Account , then enter your email address and password.


forgotpassword

4. Oh No, forgot your password!

We have all been there where we try to login and it says invalid password. Don’t panic! First try retyping it in, watch for caps on or off. Sometimes it’s just a typo. What if it’s not OK? We got you.

  • Look on the my account login page at the lower right hand side. You will see a “forgot your password” link Enter your email address and you will be sent a link to reset your password.
  • Can not find that page click here: Forgot your password
  • Nothing working for you, no problem we would love to chat, send us an email. Admin I need help and we will fix it for you.

forgotpassword

5. Website Caching or browser caching

Caching is a useful yet surprisingly complex feature of web browsers. All browsers attempt to keep local copies of static assets in an effort to reduce page load times and minimize network traffic.

We also use on our server side a very powerful caching software to bring you the fastest website possible.

Sometime things do not always play well together. Glitches happen, sometimes pages tend to load slower than we like or don’t load at all.

What you can do.

  • Clear your browser cache, on your desktop, Ipad or phone.
  • Try holding down the Shift key while pressing the Refresh button.
  • Close your browser and re-open it
  • Shut down your computer
  • Use a different browser (if you use IE, try Firefox, and vice versa).
  • Sometime we are doing maintenance on the site and this could cause some issues, we try very hard no to interrupt your studying.
  • Contact us we will help you out. Admin I need help

If for any reason you are not sure or can not figure things out, read below first, and if you still have issue, reach out to us. Admin I need help?